1. What makes No Slippy Hair Clippy® different?

We invented the no slip hair clip, so we understand the need for this product better than anyone. Our clips are completely finished in plush Swiss velvet, which makes them soft on a child's head, with a luxurious look and feel, and keeps them secure in their hair. No other company's product compares.

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2. Are you the first company to offer a no slip hair clip?

Absolutely! The no-slip marketplace was invented by No Slippy Hair Clippy®!

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3. Are you aware that other companies name their clips after girls, too?

Of course we are. There are so many cute babies, that we decided to name our clips after them right from the start. It seems that there are a lot of imitators out there now!

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4. Do you use a magnet?

We used to. Our clip was invented with a magnet, because of the superior hold. Now we use an expensive velvet without the magnet to achieve the same secure grip in fine hair.

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5.Which type of clip should I choose for my little girl?

If you want a tiny trim look for baby-fine hair, our mini clip is perfect. For larger trim adornment, like bows, a pinch clip is the most common choice. Our French clip is designed exclusively for older girls and women with a full head of hair.

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6. What are Clipettes™?

This is a value line of hair accessories by No Slippy®. Like their parent, they are completely finished and they stay in place. We accomplish this with a grosgrain wrap instead of velvet, and we add a non-slip strip to the clip.

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7. What if my headband doesn't fit?

Our headbands are sized in ranges according to age. This is usually quite accurate. If your headband doesn’t fit, simply return it within 5 days for an exchange.

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8. Why don't you offer snap clips?

Two reasons. Have you ever tried to put a snap clip on a baby who was moving all around? Second, you have to put a lot of force on a child’s head to engage the snap, and this runs contrary to our child-friendly company philosophy.

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9. Do your bows fray at the ends?

No! Our bows are heat sealed.

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10. Do you have a catalog?

Our online store is our consumer catalog. Retail stores with tax ID and accreditation can request a wholesale catalog through the wholesale link.

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11. What type of payment do you accept?

We accept Visa, Master Card, Discover and American Express, as well as prepaid checks, money orders, and Paypal.

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12. What is your return policy?

You can return our product for any reason within 5 days of receipt for a full refund or exchange, provided it is in new condition and includes the original packaging . Just contact us within the 5 day period for an RA number.

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13. Can I order over the phone?

Certainly. Our customer service department is available to help you from 9am to 5pm PST, Monday through Friday. Please call us at 800-466-7304.

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14. What is your privacy policy?

We do not give out your information to anyone for any reason, nor do we keep your credit card information.

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15. When will my order ship?

Generally speaking, your order ships within 48 hours. If something is out of stock, we will contact you immediately for your direction about how to process the order.

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16. Do you ship internationally?

Yes. You can choose from the UPS options in the shopping cart.

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17. Can I ship to a different address?

Yes. Just fill in the shipping address during the checkout process.

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18. Is there a way to tell if my order has shipped?

You will receive an email when your package is shipped. You can also check shipping status by logging into My Account on our website.

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